Privacy policy

The data controller is GPR Machinery Solutions SpA, Chilean tax ID (RUT) 78.377.716-9, with its registered office at Avenida Vicuña Mackenna 240A, Depto. 403, Quillota, Valparaíso Region, Chile. For any question about this policy, write to rgaete@gprmachinerysolutions.com.

This site collects no personal data: it has no forms, asks for no registration and sets no cookies. Browsing it leaves none of your data with us.

We process personal data only if you choose to write to us by e-mail or on WhatsApp. In that case we process whatever you put in your message: usually your name, your company, your contact detail and the technical requirement.

Your data is used solely to answer your enquiry, prepare the quotation you asked for, and maintain the commercial correspondence arising from it.

The legal basis is your own initiative in contacting us and the pre-contractual steps you requested. We do not use your data for bulk mailings and we do not pass it on for advertising purposes.

We keep the data from your request for as long as the commercial relationship lasts and, once it ends, for the period needed to meet legal, contractual and tax obligations. After that period it is deleted.

Your data may be processed by the technical providers that support the company e-mail and hosting. They act as processors and may only handle the data on our instructions. Some of these providers may operate outside Chile or the European Economic Area; in that case the transfer relies on your consent and on the applicable contractual safeguards.

If you write to us on WhatsApp, the content of that conversation is also governed by that service’s own terms and privacy policy, over which we have no control.

This site sets no cookies. We use no analytics, advertising or visitor-tracking tools, and we embed no third-party services that could record your browsing.

The server keeps technical access logs, needed to run and secure the site. They are held for a short period and are never used to build profiles.

You may at any time request access to, rectification, deletion or blocking of your data, object to its processing, withdraw the consent you gave and, where the GDPR applies, request restriction of processing and data portability.

To exercise these rights, write to rgaete@gprmachinerysolutions.com stating your request. You may also lodge a complaint with the competent supervisory authority.

We apply reasonable technical and organisational measures to protect the data against unauthorised access, loss or alteration. The whole site is served over an encrypted connection.

We may update this policy to reflect legal changes or changes in how the site works. The date of the last update is shown at the top of this page.